Identifies itself as an automated assistant up front. Captures prospect inquiries — topic, urgency, callback window — and writes them to your CRM so a licensed advisor takes the next step.
Hartlowe is an intake and routing tool, not investment advice. The assistant identifies as automated on every call. You remain responsible for Form ADV AI-use disclosure and any client-specific suitability obligations.
After hours, prospects walk
Prospects researching their finances make the call after work. Existing clients with a tax-letter question call on a Sunday. If your phone hits voicemail, they call the next firm on their short list.
Hartlowe never advises, never quotes returns, never promises outcomes. It captures the inquiry with proper context and books a callback with a human advisor — so you never miss a $1M+ relationship to voicemail again.
Every call begins with an automated-assistant disclosure and a recording-consent prompt — defensible practice under SEC Marketing Rule 206(4)-1 and applicable FINRA guidance.
Topic (planning / portfolio / tax / insurance), existing client or prospect, urgency, preferred callback window — all in a structured note for the advisor.
Wealthbox contact + note + task created automatically. Redtail adapter follows once Orion partner access is granted.
No. Hartlowe is an automated client-services coordinator. It captures the inquiry — topic, existing-client status, urgency, preferred callback window — and routes it to a licensed advisor at your firm. It never recommends securities, never quotes performance, never projects returns, and never opines on a caller’s portfolio.
Every call opens with an explicit "I am an automated assistant" disclosure before any substantive interaction. The disclosure is required because callers might otherwise believe they are speaking with a licensed human advisor. Your firm remains responsible for any AI-use disclosure required on Form ADV and for the suitability obligations attached to follow-up advisor communication.
Wealthbox is supported today. Hartlowe creates a Person contact, attaches a structured note with the captured inquiry context, and (when the caller requests one) creates a follow-up task on the responsible advisor. A Redtail adapter is on the roadmap once Orion partner access is granted.
Every call begins with both an automated-assistant disclosure and a recording-consent prompt. In two-party-consent states (CA, FL, IL, MA, PA, WA, and others) the explicit consent satisfies the notice rule. The firm remains the operator of record for state-specific recording compliance.
Yes. The intake asks whether the caller is an existing client or a prospect, and adapts the captured context accordingly. Existing-client inquiries are routed back to the assigned advisor with an existing-client flag in the note so the advisor sees the relationship history before the callback.
Recordings and transcripts are retained according to your subscription and applicable settings, are encrypted in transit, and are available in your dashboard for review. They are not used to train third-party models. See the Hartlowe Privacy Policy for the full retention model.
Flat $249 per month per firm. Includes the AI client-services coordinator with the required automated-assistant disclosure, your dedicated inbound number, unlimited inbound calls (no per-minute, no caps), Wealthbox contact and task creation, call recordings, transcripts, and a dashboard with full call history. Cancel any time from your dashboard.